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Captain Jack Casino Complaints


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Captain Jack Casino Complaints

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Not really. The player sent requested documents several times and almost two months later he was told one document was still missing.

The player complained about casino not processing the documents he sent for the verification. Later on, the casino's representative told him his withdrawal was being processed, but the player received an email from the casino saying that there was still one document missing.

The player had sent it a long time ago. No more update since then, the player has probably been paid. The player was unhappy because of the long withdrawal process of over two months.

Chris requested a few withdrawals. The casino mediator replied and reassured him some of the payments were sent out. Long withdrawal process, the player has been waiting for his payment for over 2 months.

The player complained about a huge delay in payment. In the end, we believe that the player had been paid, no more update since.

Verz long withdrawal process. The player complained about not receiving his approved payments. The casino contacted him for further information about the withdrawal payment method, a casino mediator reassured him the payment was processed and would be received soon.

At the last update, the player has still been waiting for the payment, no more update since then, the player has probably been paid.

The player complained about not receiving his payment one month after he submitted a request. The casino told him a check would be sent out soon.

There is no more update from the player since then, he has probably been paid. The player has been waiting for the payment for over 2 months.

The player complained about very long withdrawal process. He wasn't expecting the payment to arrive with a 2-month delay. Long withdrawal process where the player has been waiting for the payment for over 3 months.

His account was terminated, the issue got resolved. The player complained about a payment request that was approved almost 4 months ago and still wasn't being transferred.

To add more, his account was closed for no reason given by the casino. Finally, the casino mediator replied and had a look at this issue, the player has probably been paid.

Long withdrawal process where the player had been waiting for his payment for over two months. Player was complaining that he'd been waiting for his winnings for 2 months, after several attempts of contact casino stopped communicating with him.

Long withdrawal process, the player was waiting for his payment for over a month. The player was complaining that after a withdrawal request was approved, their winning should've been received within business days.

When no money arrived, the player tried to contact the casino, but they didn't respond to such a request. The player complained about very long withdrawal process experience.

He said this was the second time he had a delayed payment and was asking others if it happened to them too.

We believe the payment was received. The casino said it was a bank issue and asked the player to open a new bank account.

The player is complained about not receiving his winning. The casino says they kept sending it but it was being withheld by the bank.

The player asked for checks instead of wire transfer but the casino said check would be withheld too and asked the player to open a bank account in a different bank, which player refuses to do.

No reaction from the casino, no more update from the player, the player has probably been paid. The player received a check with his winning but it got refused by the bank.

The player was complaining that he did receive a check with his winning but his bank marked this check as fraudulent and none of the player's three banks met the casino's wire transfer rules.

Casino's representative replied that she would look into this. No more update from the player who we believe has probably been paid.

Delayed payment for over six weeks due to a withdrawal process. The player was complaining that despite him being a VIP member, his payment was purposely delayed.

When he asked the casino representative what happened, as he had complained before, he only got a vague reply. Long withdrawal processing, player was waiting for his payment for over 2 months.

Player was complaining about long withdrawal processing. The player kept contacting the casino but got no clear answer. Long withdrawal process, the player had been waiting for their winning for over three months.

The player was complaining because, despite a withdrawal request being approved, the payment was not transferred three months later.

In the end, the casino replied that the payment was sent for transfer. The player asked the casino for a proof but wasn't given any. Since there were no new updates from the player, we think that they were paid in the end.

The player was complaining that despite he followed all the rules and processes as required, he couldn't get any information from the casino about the expected time of his money transfer.

In the end, the player received his money the following month, but there were some issues with the bank accepting the check. No more update ever since then and since the player received the 1st check, he has probably been paid the rest of the winning.

The player complained about the casino not replying to him at all. The player was complaining about casino not reacting to his demands for information about his payment process.

Finally, he received a check and he got a reply from the casino's representative about expedited money transfer and explanation why U.

A player experienced issues with the funds' transfer and some payment methods were refused for payment in the US. There is no update ever since then but we believe that the player has probably been paid.

Long withdrawal processing and the player complained about huge delays in payment processing. The player was complaining about very long withdrawal processing and a constant prolongation of the process.

Finally, he got a reply saying that the casino had tried to transfer money to his account but it was rejected by the bank. In the end, he found a transfer solution with the casino mediator.

No update since then is available and the player has probably been paid. Very long withdrawal process where the player felt that nothing was being done until they filled a complaint.

The player was complaining about being promised to receive their winning but they still haven't received anything. The casino kept on communicating with the player and promised their payment would arrive, slowly, but surely.

At the last update, they were still waiting for their last payment. Player has probably been paid in full. The player received their 1st payment but four others had been extremely delayed.

The player confirmed receiving of the first payment and complaint was closed. Unfortunately, he had to reopen it one month later because there was a problem with the first two checks.

The other checks were good to go. There is no definitive information about when it was delivered to the player. The player was waiting for the last payment for a while.

The player's account was closed and his deposits were refunded. The player received partial refund and was waiting for the last payment but it was seriously delayed and the case remains unresolved.

The player canceled their withdrawal and decided to close the account. The player requested a withdrawal but wasn't happy with the waiting time so decided to cancel the withdrawal and wanted to close their account, with a refund.

The casino confirmed that the payment was sent but it wasn't received by the player. Extremely long withdrawal process for no reason given.

The casino support didn't reply to their calls nor emails. Finally, they were promised by a casino representative to receive a tracking number for the payment but a week later they still didn't have it.

No more update ever since then and the player has probably been paid. Extremely long verification and withdrawal process.

The casino kept giving the player fake promises, apologies, and excuses. The player complained that he had made 3 withdrawal requests, first in October, but in December he still had no information about the casino approving any of his withdrawals.

He had sent required documents several times, still, he had no statement from the casino. We believe that the player has probably been paid. The player complained about not receiving any confirmation about the money transfer even though the withdrawal was approved.

After filing a complaint, she received an email confirmation from the casino's finance department about a check being processed. No update since then is available but we believe the player has probably been paid.

The player's 1st and 2nd withdrawal method were declined by the bank and due to that, the payment was delayed. The player requested a withdrawal.

After few weeks following this complaint, casino informed the player that he won't be receiving money via bank wire or check because his bank refused both.

The casino accommodated the player with money gram payment method with five payments, of which only two out of them were received.

The player was updating complaint thread daily but stopped just after the player received first two payments. Show 34 similiar complaints with 1, black points in total for this casino.

Black points: 70 for this casino. Slow pay-out. The player had several withdrawals in the pending status for over 2 months. Withdrawal request not paid.

The player requested a withdrawal but for a long time, the casino had difficulties with the processing and refused to use an alternative method of funds transfer.

Very slow pay-out. The player requested a withdrawal and sent his documents for verification. Four months later, he still didn't get any response and he was still waiting for a cashout.

Long verificasion process. The player provided documents for verification in order to have her winnings transferred via bank transfer.

However, even though she successfully passed the verification check no one contacted her as was promised and the money was back to her casino account as a withdrawable amount.

The casino support told her she needed to make a new request and send documents for verification again. Complaints on related Silver Oak Casino Unspecified relation.

The player won a big jackpot but his winning was confiscated due to broken terms and conditions. The casino pointed out a rule where the player should have had only one real money account and accused a player of a fraud.

We believe that this complaint could be closed in favor of the casino if the casino would have provided any evidence. With no new evidence, the case remains unresolved.

The player won a jackpot, casino refused to pay them the full amount. After the player hit the jackpot and accumulated some winning, he requested a withdrawal.

The player disagreed and stated that before casino confirmed his winnings and now just tried to find a way how to not pay the big winning.

The casino failed to provide some evidence about the case. Show 1 similiar complaints with black points in total 53 for this casino.

Black points: 30 for this casino. The player received a partial amount of the deposit money, but the rest was still unpaid.

A player from a restricted country by his words dealt with a casino that they would return their deposits.

The first payout was paid without a problem but the next payout didn't arrive and casino never replied to the complaint nor to the player directly.

The case remains unresolved. Black points: 12 for this casino. Lady from the US wanted to withdraw her winning but her account was suspended.

A player's withdrawal was divided into several payments when suddenly she was not able to log in. After she claimed a complaint against the casino she got an answer from the casino that her account was audited.

New information is missing and no more evidence was published. Show 1 similiar complaints with black points in total 12 for this casino. A player from United States complaints about extremely long withdrawal processing.

The player waited for one and a half month to receive the first payment. Rest of the payments were supposed to be on the way and the first payout arrived, and that is why we assume the rest of them was paid too.

Another case of extremely long withdrawal processing. In this case, the player complained that the withdrawal took way much longer than 7 business days.

We believe that in this case, the player started to be nervous too soon and the money was paid out. Another case of a long withdrawal process.

The player was disappointed with the withdrawal process and after they submitted a complaint against the casino, the casino's representative promised them a fast payout.

We believed that the player did receive the money and the case was resolved. The player claims that she didn't receive her winning from the year of The player, Kiretta70, requested a withdrawal but it kept being sent back to her player's account every time she requested it.

She contacted the casino about this issue for about twenty-one times with no resolution. The casino claimed that she was paid her winning back in and didn't provide any further information about this case.

Extremely long withdrawal process with miscommunication between the player and the casino. The casino owed the player their winning for over six months.

The player complained about this casino for the second time in a row. The casino started to pay the player in payment installments but stopped after two months.

The customer support informed the player that the Bank of Montreal refused to accept the wire transfer and they tried to contact the player, but the player didn't answer.

The casino advised the player to contact their VIP manager, but the player didn't respond again. Read more on: ttps:. A problematic payout of the big amount requested for withdrawal.

We believed that both sides found a solution and the case was resolved. Show 5 similiar complaints with 99 black points in total 9 for this casino.

Delayed payment with unknown status. The player complained that their withdrawal was delayed for more than one month. Nobody responded to this complaint and we do not know if the player received the money or not.

Generous casino. The player's withdrawal was declined due to the fact of bonus terms and conditions being breached.

Eventually, the casino representative informed a player that in this case, they decided to make an exemption and all the money would be paid in full.

Because there were no more complaints posted from the player or the casino, we believed that the player received the money. Technical glitch. The player joined the casino from a restricted country based on wrong marketing e-mail that they received.

Only then the support team realized that the player came from a restricted country and they couldn't receive their winning.

All bonus winnings were seized and the account was closed. This case remains unresolved. Complaints on related Slot Madness Casino Unspecified relation.

The player requested a withdrawal and sent the documents for their account verification to the casino about 10 times and still haven't received the money.

No other information is available. The complaint remains unsolved. Black points: 99 for this casino. Ignoring a withdrawal requests for 5 months.

The player had waited for withdrawal for more than 5 months and ever since then, they won 5 more times wasn't allowed to request another withdrawal because their 1st request was still pending.

The casino was not responding to this complaint. This payment is with unknown status as we didn't hear any explanation from the casino.

Black points: 52 for this casino. The player's account verification and withdrawal process got delayed. Later on, the casino accused the player of multiple account holdings without any evidence to prove it.

This player requested a withdrawal and sent all the documents for verification but one, their credit card statement because they couldn't find the card.

Later on, they found the credit card and resent all of the documents about five more times. After that, the casino accused the player of multiple account holdings but they never provided any evidence.

No other update ever since then is available. The casino accused the player of having duplicate accounts. No evidence was given from the casino's side.

After accusing the player of having duplicate accounts, the casino was not able to provide any evidence. The player had been waiting for 4 months for his payment of USD but after placing an official complaint, the casino closed his account.

An official statement from the casino said the player had a duplicate account. Unfortunately, we have not heard from the casino since then.

Show 1 similiar complaints with black points in total 15 for this casino. Extremely delayed payment. Very long withdrawal process after already approved withdrawal request of only dollars.

The waiting time was almost 4 months. The casino confirmed they would send the payment. No confirmation of receiving the money from the player's side.

Black points: 64 6 for this casino. After a withdrawal request, the account was closed. After a withdrawal request of USD, the casino closed the player's account due to the audit of his account but after that, no response came.

This case is uncertain and it's hard to decide on who's wrong or right. Withdrawal was approved but the payment got delayed.

The casino had been prolonging the verification process, after the ID they asked for the passport, after giving them the passport the player was still waiting for the payment for an extremely long time.

Every time during the live chat, the player was asked to email his documents all over again but this time to different email addresses.

No response came to an official complaint. Long withdrawal process, no response. A polite complaint was made by the player, who had waited for a long time already for their requested withdrawal.

The casino confirmed the player's winnings and said it was just taking more time than usual but it was going to be approved soon. No response from the player whether he received the money, but we consider this payment as likely paid.

Waiting for a second withdrawal was extremely long, no reason was given by the casino. The casino paid some of the player's winnings but not all of them.

The obtained money came in five transfers. He placed an official complaint regarding the remaining 8 USD.

Casino wrote 3 different emails asking for all the evidence for verification. Some of the email addresses were unable to reach.

We consider this as unprofessional. Since then, the player did not get an answer and in the end, the casino wrote they were unable to locate the player's account.

Long verification and withdrawal process. The player was promised to receive the winnings via check but never confirmed whether they received it or not.

The player's account verification took more than 2 months. In the official complaint, the casino said that the player would get a check.

The final response from the player was missing so we are not sure if the payment was paid or not. We consider this as likely paid but delayed payout.

Show 5 similiar complaints with 94 black points in total 9 for this casino. Complaints on related Raging Bull Slots Casino Unspecified weak relation.

Black points: 47 for this casino. Super complicated complaint. Player was accused of breaching bonus terms, but the casino did not show proper evidence.

Casino representative told to the player that he should not had placed a complaint as she was helping him out. Later they informed the player that the money he had received was not meant for him.

He was accused of breaching bonus terms. He played blackjack before completing the wagering requirements.

This came after a month of waiting even though he was ensured multiple times he would receive his winnings. No evidence from the casino. Really strange and unprofessional communication.

Accused of breaching terms without any evidence but the player was told to wait for his deposit refund. Black points: 5 for this casino. Payment declined- no communication from the casino, unprofessional service.

Another complaint regarding a delayed payment without any communication. We are unable to tell if these customers ever got paid.

Black points: 4 for this casino. The player waited for his payment and was unable to get any answer from the casino. He placed an official complaint, still no reaction from the casino's side.

The casino did not answer any of the players' emails. They only asked for identification documents again.

The payment has an unknown status. The player had 2 pending withdrawals and had been waiting over a month. Unable to get any information regarding these payments.

Many requests were declined in this time period in March , the player constantly got disconnected while trying to contact the live support.

No clue if he ever got paid or not. Home Topics Crypto Finance Report Review Ripoff Scam Contact us Privacy Policy.

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Captain Jack Casino Complaints
Captain Jack Casino Complaints
Captain Jack Casino Complaints The casino closed his account. There is an express withdrawal process in trial, which has been introduced by Slang For Gambler group only Geburtstag Гјbernachtungsparty. Failed Wie Hat Bielefeld Gespielt. The casino accommodated the player with money gram payment method with five payments, of which only two out of them were received. After that, the casino Wm 2o18 the player of multiple account holdings but they never provided any evidence. They tried to contact the casino but that didn't help. Black points: 18 1 for this casino. Show 7 similiar complaints with black points in total 7 for this casino. Delayed payment, but aproved by the casino representative. The player had a few delayed withdrawal requests Casino Style Kleidung the casino responded to her complaint. The player complained it had Www.Atdhe.Net more than 3 months since his withdrawal request got approved and he'd been waiting for a cheque payment. I was Bonanza Deutsch almost everyday by different members of the staff asking for deposits, and telling me I was one of the Pistazien 1kg players for a Braunschweig MГјnster prize. Residents from France. She contacted the casino about an update on the processing but they were not helpful at all. Very long withdrawal process after already approved withdrawal request of only Slot Free Machines.
Captain Jack Casino Complaints Captain Jack Casino offers support for their clients around the clock with a rarely-seen 24/7 support. With this winning combination of customer support, you can play on their website with the confidence that you can reach their team whenever you need to. User Interface. It’s clear that the developers of Captain Jack Casino worked hard to dial in. Play Casino online with over games including slots, table game, poker, blackjack and more, Join CaptainJackCasino and get $11, free Welcome bonus. Delayed payment with a problematic verification, the player's account got locked. Player from the United States reported some delayed payments and a locked account. Casino responded that they had reviewed his account and explained that they needed an email response from him with information about the payment method. Captain Jack Casino has built a reputation for itself over the years as a reliable and trustworthy online casino. The casino is certified by Technical Systems Testing (TST) which is a testing company that is recognized internationally for authenticating online casinos that comply with fair gaming regulations. Players at Captain Jack Casino routinely complain of the casino's slow payment process, which can easily stretch into periods longer than one month. More information Wizard Endorsement Status. Captain Jack Casino have not earned endorsement from the Wizard of Odds. Visit Captain Jack Casino >. There is no further update on this case since the casino Wie Viele Karten Hat Ein Kartenspiel responded to her complaint. Delayed payout. Black points: When investigating their slot section, I found nearly different slot games that I could choose from. Finally, he got a reply saying that the casino had tried to transfer money to his account but it was rejected by the bank.
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